LiveTourAudio

Frequently asked questions

Answers about live tour audio, guest phones, QR access, and field use.

Clear operating information for guides deciding whether LiveTourAudio fits their routes and guests.

Is LiveTourAudio a live or prerecorded audio guide?

It is designed for live, guide-led audio. The guide speaks during the tour and guests hear that narration through their phones.

Do guests install an app?

No. Guests open a private listener page in a supported mobile browser after scanning the tour QR code.

Does the guide need to purchase transmitters or receivers?

No dedicated LiveTourAudio hardware is required. The guide and guests use compatible phones, and headphones are recommended for listeners.

Does it work without internet access?

The current production web mode requires internet access for both the guide and listeners. A field test is recommended anywhere mobile coverage is uncertain.

Do listeners create accounts?

No listener account is required. Guests enter through the active tour's private QR link.

Can the listener page be shown in another language?

Yes. The guide can select the language for the guest page when starting the tour, with their account language used as the default.

Can guests use headphones?

Yes. Headphones or earbuds are recommended so guests can hear clearly without playing narration through the phone speaker.

Is LiveTourAudio a radio-frequency system?

No. The production web mode streams audio over an internet connection rather than using a dedicated local radio frequency.

Should every operator replace all radio receivers?

Not necessarily. Dedicated radios can remain preferable where mobile connectivity is unavailable or where the operator must control every listening device.

Can an operator test it before changing systems?

Yes. New guide accounts receive a seven-day trial without a payment card, intended for testing with real routes and groups.

Does every guest scan the same QR code?

Yes. The guide displays the QR code for that active tour and each guest uses it to open the corresponding listener page.

Can someone join if the QR code is shared with them?

A valid active tour link can provide access, so guides should avoid posting the QR code publicly and should end the tour when finished.

What happens after the guide ends the tour?

The listener experience reports that the tour has ended instead of returning guests to the guide's QR or signup page.

How much data should a guest plan for?

For the current mode, use roughly 20 to 30 MB per hour as a planning estimate. Actual use can vary with network conditions and reconnections.

Are headphones required?

They are strongly recommended. Phone speakers may be difficult to hear outdoors and can disturb other guests or nearby groups.

What if a guest does not have a suitable phone?

Operators should keep an exception plan, such as a few loaner devices, pairing with a companion, or positioning the guest near the guide.

Will it make the guide audible over traffic?

Headphone playback can make narration much clearer than unaided speech, but the result still depends on microphone placement, guest volume, device compatibility, and network quality.

Can a guest find the guide after falling behind?

The listener page can display the guide's shared location. Guides should also use planned waiting points and normal group-management practices.